Get in touch

Contact Us

We're happy to help — reach out any time.

Email

For all enquiries — general questions, feedback, bug reports, billing, and account issues.

info@journalclubai.app

Response time

We typically reply within 1–2 business days.

Feature requests & feedback

We genuinely read every message. Tell us what would make Journal Club AI more useful for you.

When reporting a problem, please include:

·A brief description of the issue
·The steps you took before it occurred
·Your browser and operating system (e.g. Chrome on Windows 11)
·The email address associated with your account

Common topics

I forgot my password.▾

Use the Sign in page and click "Forgot password" to receive a reset link by email.

How do I cancel my Pro subscription?▾

Go to your Account & Billing page and click "Manage Subscription". You can cancel directly from the Stripe portal.

I've used up my free generations — can I get more?▾

The free plan includes 2 journal club generations per calendar month. Your quota resets automatically on the 1st of each month. For 50 generations per month, upgrade to Pro.

I want my data deleted.▾

Email us at info@journalclubai.app and we'll delete your account and all associated data within 30 days.